Pembroke Care is owned by Charles D’Cruz. As Senior Manager, Charles acquired the homes in 1994 and is responsible for the overall management. He has a City and Guilds Certificate in Advanced Management for Care and an NVQ Level 4 in Care and the Registered Managers Award.
Iqra Malik is the Care Manager and is responsible for all aspects of the resident’s care and well-being. With over 10 years of experience in the social care industry, she is supported by a team of fully trained, qualified, and experienced care home staff, all of whom are qualified to at least NVQ Level 2, some with Level 3.
Charles is also supported by his two sons, Sam and Daniel, who have both obtained NVQ Level 3 in Management and also their Diploma Level 5 in Leadership.
Pembroke Care’s staffing team exceeds the minimum qualification requirements as laid down by the government in the National Minimum Care Standards Act 2000.